Engage
Property, finance & services
Bill enquiries, complaint registration and status updates.
The customer starts
“My electricity bill is wrong”
Your team gets: Fewer call-centre calls and complaints that are tracked, not lost.
An example conversation, and the steps behind it. Grey lines are what happens in the background.
Utilities & public services
Business account · replies instantly
My electricity bill is wrong
Please type your 10-digit account number.
1234567890
Reads the latest bill from your billing system
Your latest bill: ₹2,340, due 20 Nov.
What looks wrong?
Units are higher than the meter reading
Registers the complaint in your system
Complaint registered. Ticket CMP-20481. We will update you here as it moves forward.
Starts when a customer's message contains “bill”, “complaint”, “wrong”. You build it in the visual builder, or start from a ready-made one and edit the wording.
What you connect
Tell us what your business does. Our team designs the chatbots, connects your tools, gets your messages approved and trains your team. You only reply to the customers it hands to you.