How do I make a WhatsApp chatbot?

Connect your number to the WhatsApp Business API, then build the conversation in a no-code builder. In Engage you start from a ready-made automation, set a trigger such as a keyword, add steps and switch it on. No programming is needed.

Do I need to write code?

No. Automations are visual. Developers can optionally use signed webhooks, the REST API or the MCP server.

Can the chatbot hand over to a human?

Yes. A step passes the chat to a person or a team with the history, and automations can pause while an agent owns the conversation.

What is the difference between a chatbot and an AI assistant?

A chatbot follows the flow you drew, with fixed buttons and questions. An AI assistant answers free-form questions from your own knowledge. You can use either, or put an AI step inside a chatbot.

How many chatbots can I run?

Spark includes 3 automations, Pulse 15 and Orbit 100.

Engage

WhatsApp chatbot

No-code WhatsApp chatbot builder

Build a WhatsApp chatbot without code: buttons, lists, questions with answer checks, live data from your systems and a hand-over to your team. Free 7-day trial.

A WhatsApp chatbot answers customers on your business number around the clock: it shows buttons and lists, asks questions, checks the answers, looks things up in your own system and passes the chat to a person when it matters.

In Engage you draw the conversation once on a canvas. Start from a ready-made automation for your business, change the words, connect your tools and switch it on. Every run is logged step by step so you can see what happened and fix it.

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Visual builder, no code

Buttons, lists, questions, branches and tags on a canvas. Answers are validated, so a phone number is a phone number and a date is a date.

Live data from your systems

Call your own API or connect Shopify, Google Sheets, HubSpot, Airtable and more to answer with real order, booking or lead data.

Hand over to a person

The chat moves to your team with the whole conversation so far. Chats a bot can handle never reach your agents.

Ready-made flows

Orders, bookings, lead capture, appointments and more, built from what the product does today.

How to get started

1Open Automations and pick a ready-made chatbot or a blank canvas.
2Choose what starts it: a keyword, a new contact, a tag or a button tap.
3Add steps: send a message, ask a question, show a list, call your system, tag the customer.
4Switch it on and follow every conversation in the logs.

Frequently asked questions

How do I make a WhatsApp chatbot?: Connect your number to the WhatsApp Business API, then build the conversation in a no-code builder. In Engage you start from a ready-made automation, set a trigger such as a keyword, add steps and switch it on. No programming is needed.
Do I need to write code?: No. Automations are visual. Developers can optionally use signed webhooks, the REST API or the MCP server.
Can the chatbot hand over to a human?: Yes. A step passes the chat to a person or a team with the history, and automations can pause while an agent owns the conversation.
What is the difference between a chatbot and an AI assistant?: A chatbot follows the flow you drew, with fixed buttons and questions. An AI assistant answers free-form questions from your own knowledge. You can use either, or put an AI step inside a chatbot.
How many chatbots can I run?: Spark includes 3 automations, Pulse 15 and Orbit 100.

WhatsApp AI assistant Ready-made flows by industry Tutorial: build your first chatbot